Shovva support
Let’s get you moving again.
Setting up, managing your business or sorting out an account issue? Tell us what you need so we can pick up the right conversation.
01 · Existing accounts
How can we help?
Use the email linked to your account where possible. Add your website address or order reference so we can find the right details.
Please do not include passwords, login codes, card details or customer information that is not needed.
Browse practical guidesWe use these details to handle your enquiry and keep a support record. Read our Privacy Policy.
Bought from a business?
For delivery, a booking change or a refund, contact the business on your confirmation or their Shovva website first. They manage the order.
How refunds workReport a concern
Use the reporting route for harmful content, impersonation or a concern about a business on Shovva. Include the website address.
Report a websiteFound a security issue?
Send the details privately. Describe the affected website and what you observed without sharing passwords or other people’s data.
Security information02 · Before you start
An idea. A few questions.
You do not need to have every detail worked out. Tell us what you want to offer and where you need a little direction.
See what Shovva can doExplore example websitesYour question goes to the Shovva team. Submitting this form does not subscribe you to marketing. Privacy Policy.
Prefer email?
You can reach the same team at [email protected]. Include your topic and Shovva website address so we can route your message.